Business Process Re-engineering

Business Process Re-engineering services include design of policies, processes, workflows and Management Information Systems for companies that would like to become more systems and data-driven such as Small and Medium Enterprises (SMEs) that want to transform themselves.

We design systems that includes redrafting policies, redrawing workflow processes with authority delegation. This results in clearly defined roles and responsibilities of the staff which can then be used to develop job profiles and job descriptions.

Some of the other activities in this include designing of masters such as customer code, location code etc. and design and development of management information systems.

Essential activities in design of management information systems are:

• Identifying metrics to track the health of operations
• Developing formats of reports, frequency of reporting and forms/ formats for data collection.